PRIVACY POLICY

PRIVACY POLICY

       

Welcome to GM-Fitness online personal training privacy policy page we intend to be as transparent as possible with our data use. This policy which applies whether you visit GM-fitness in person, use mobile devices for browsing online, provides you with information about our privacy policy.

We never share any of your data with any third party unless you have given explicit permission to do so, all data you provide is secure confidential.

We pledge to you to use your data fairly and legally at all times.

 GM-Fitness aim to be transparent about data we collect and how we use it.

GM-Fitness aims to update you about products & services which maybe of interest and relevance to you as an individual.

SUBSCRIPTION AND CONSENT

Information disseminated via GM-Fitness is granted by you the user, we respect your privacy and your data belongs to you.

You have the right to opt out of receiving promotional communications at any time, by:

1. Changing marketing preferences via your GM-FITNESS account.

2. Making use of the simple “unsubscribe” link in emails

3. Contacting GM-Fitness via the contact channels set out in this Policy.

We will never sell or rent our customer data to other organisations for marketing purposes.

We may share your data with:

 Credit reference agencies where necessary for card payments;

Governmental bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so: - (Services such as payments systems provided by third parties us the latest encryption technology to keep your payments and data secure, pay with confidence.)  

To comply with our legal obligations;

To exercise our legal rights (for example in court cases)

For the prevention, detection, investigation of crime or prosecution of offenders

For the protection of our employees and customers.

If you are a member of GM-FITNESS, we may collect data directly from you, as well as analysing your browsing and purchasing activity. Your responses to marketing communications. The results of this analysis, together with other demographic data, allows us to ensure that we contact you with information on products, services and offers that are relevant to you.  To do so, we use software and other technology (google analytics) (heat maps) (re-marketing tools) (web browser analytics) this helps us to improve the structure and layout of our website to provide you with the best possible service and experience.

HOW WE USE COLLECTED INFORMATION

To improve customer service

To personalise your experience

To improve the service we provide to you

To improve the browsing experience provided to you

To improve the information you receive from us

To improve website content

To help provide inspiring content to keep you motivated

To provide you with the best possible experience as a GM-Fitness member

To process payments

To send periodic emails

To keep you updated with events promotions or deals
 

YOUR DATA YOUR RIGHTS

HOW TO SUBSCRIBE

We would love you to share our passion for all things health and fitness related, to subscribe either click onto the members section and submit your details, you can also send us a enquiry with your name and e-mail preferences.

 

What if you change your mind?

Please get in touch or send us an e-mail to request to be re-activated, this may take up to 24 hours.

 

Receiving too much mail?

Choose the subjects you wish to see less of, for example newsletters, updates motivational literature, media or simply unsubscribe from our mailing list. We have no binding contracts, we are here to help, we never hassle or spam.

 

How to unsubscribe?

We are sorry to see you leave, we aim to make your experience hassle free, simply click the unsubscribe button via e-mail or email us with asking us to remove you from our mailing list.

 

Personal information

We never share your personal details, all information collected by GM-Fitness is securely managed, no data is shared by any third party without your consent.

Any information granted by you the client or service user, is stored safely and securely, either locked away in secure premises or protected digitally using safe working practices and encryption software.

Keeping your data safe is our number one priority we use encryption and never store data for longer than absolutely necessary.

Personal data

Data we collect is to improve our audience experience.

We use website analytics to help improve our service to you. We analyse data you provide to us to help improve the efficiency and effectiveness of our service to you.  

Personal details such as health, wellness, and personal details that have been provided by you are used by our personal trainers and coaches to help provide you with the best possible results. Who sees my details? We never disseminate your details without your consent and never share with third parties.

We may collect personal identification information from users in a variety of ways including but not limited to, when users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities and services such as features or resources we make visible on our site anonymously. We collect personal identification information from users only if they voluntarily submit such information to us.

Users can refuse to supply personally identification information

We may collect non-personal identification information about users whenever they interact with our website. Non-personal identification may include the browser name, the type of computer and technical information about users means of connection to our site.

Other data collected includes operating systems and internet service providers and other similar information.

We comply with GDPR general data protection regulation guidelines.

Our site may use cookies to enhance user experience, what is a cookie? A users website browser places cookies on their hard drive for record-keeping this can speed you browsing and can sometimes may be used to track information about them. Some users can set their web browser to refuse cookies or to alert you when they are being sent, if they do so some of the website may not function properly.

 

Data storage

Data provided by you may be stored for the lifetime of your service use or deleted at your request anytime.

If you wish us to remove your details, please get in touch.  

All personal data is kept securely and disposed of responsibly.

 

Online Payments

We only use reputable payment gateways that use trusted encryption technology, All online payments used by GM-Fitness are secure and trusted service providers, who securely deal with online transactions so you can shop safely and with confidence.

 

Data Protection

Our Site has secure sockets layers certificate (SSL) so you can be sure your data is secure from prying eyes.

We adopt appropriate data collection, storage and processing practices and security measurements to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

How long do we keep your data?

We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 6 years.

 

Change to this privacy policy

GM-Fitness has the right to update this policy at any time when we do so we shall revise the update at the bottom of this page. We encourage users to frequently visit and check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review periodically and become aware of modifications.

 

Your acceptance of these terms

 

By using GM-Fitness, viewing or browsing GM-Fitness and its site content, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website or services. Your continued use of this site following posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting us

If you have any questions about this policy, the practices of this site or your dealings with this site please contact us at:

thegmfitnessgooglemail.com

Tel: 07534 901132

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